Last updated: November 13, 2026
These terms apply to every purchase from wmosaimail.wmos.ai operated by wmos.tester60 (“we”, “us”). By placing an order you confirm you have read and accepted them together with our Privacy Policy, Shipping & Returns and Payments & Refunds pages. Nothing in these terms limits any mandatory consumer rights you have under the law of your country.
1. Who can buy
You must be at least 18 (or the age of majority where you live) and able to enter into a binding contract. Orders for wholesale pallets may be placed by businesses and consumers alike; consumer protection rights apply only to consumers.
2. Products, services and digital downloads
We sell physical products (including wholesale pallets), services charged per whole hour, and digital downloads. Descriptions, images, quantities, weights and prices are shown on each product page. Colours and images are as accurate as we can make them but may differ slightly on your screen. For pallets, quantity 1 means one pallet (a stated number of items); for services, quantity means whole hours; digital products are delivered electronically.
3. Prices, currency and taxes
Prices are shown in USD. Applicable sales tax or VAT is calculated and shown at checkout where it applies. Delivery charges are shown before you confirm your order, and import duties, customs fees and local taxes charged by your country are not included unless stated (see Shipping & Returns). We may correct obvious pricing errors; if we do, we will contact you and you may confirm the corrected price or cancel for a full refund.
4. How a contract is formed
Your order is an offer to buy. We send an order confirmation by email, but the contract is formed only when we confirm that the order is accepted and, for physical goods, dispatched, or for services and downloads, when access or an appointment is confirmed. For bank-transfer orders the order is held until payment is received. We may decline or cancel an order (with a full refund of any amount paid) if an item is unavailable, a price is wrong, we suspect fraud, or we cannot deliver to your address.
5. Payment
Payment methods and timing are described on the Payments & Refunds page. You confirm that you are authorised to use the payment method you choose.
6. Delivery, risk and ownership
Delivery times, charges and conditions are in Shipping & Returns. Risk of loss passes to you on delivery to the address you gave us; ownership passes when we receive full payment. Please check the goods on delivery and tell us within 48 hours (wholesale pallets) or 7 days (other goods) of any visible damage or shortage.
7. Returns, cancellations and refunds
Your cancellation, withdrawal and return rights, including the 14-day right to cancel for consumers in the EU and UK, are set out in Shipping & Returns and Payments & Refunds and form part of these terms.
8. Services
Services are provided with reasonable skill and care at the agreed time. You agree to give us accurate information and any access we need. Appointments may be rescheduled or cancelled as described in Shipping & Returns. A service charged per whole hour is billed for each started hour booked.
9. Digital downloads and licence
When payment is confirmed you receive access to the file from your account or by email. Each purchase includes up to 3 downloads within 30 days. You receive a personal, non-exclusive, non-transferable licence for your own use; you may not resell, share publicly, copy or modify the file unless the product page says so. Digital content may not be refundable once downloaded, as explained in Payments & Refunds.
10. Warranties and legal guarantees
We supply goods that match their description and are of satisfactory quality. Consumers in the EU have a legal guarantee of conformity of at least two years for goods, and consumers in the UK and US have the statutory and implied warranty rights provided by their local law; these are not affected by these terms. Except as the law requires, goods and services are otherwise provided “as is” without further warranties.
11. Our liability
Nothing excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be limited by law. Subject to that, we are not liable for indirect or consequential loss, loss of profit, or loss caused by events outside our reasonable control (such as carrier delays, customs holds, strikes or natural events), and our total liability for any order is limited to the price you paid for it. Business customers may not rely on any other warranty.
12. Account and acceptable use
Keep your login details confidential and tell us if you think they have been misused. Do not misuse the store, attempt to gain unauthorised access, or use it for unlawful purposes. We may suspend accounts that breach these terms.
13. Intellectual property
Store content, logos, text and images belong to us or our licensors and may not be reused without permission, except as needed to use the products you bought.
14. Complaints and disputes
If something is wrong, contact us first using the details below; we aim to reply within 2 business days and resolve complaints within 14 days. Consumers in the EU can also use the European Commission online dispute resolution platform or a local consumer body. These terms are governed by the laws of United States (US) (the country where we are established), without removing the protection of mandatory consumer law in the country where you live, and the courts of that country will have jurisdiction unless the law gives you the right to use your local courts.
15. Changes
We may change these terms for future orders by updating this page; the terms in force when you ordered apply to your order.
Business and contact details
wmos.tester60
Contact us through our Contact page.